Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device. Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device).Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser. However, if you always use a different account, change it in Company Preferences.In this example Use a verification code from mobile app will be selected. Select an alternative option to verify. All kinds of mobile phone as long as it has SIM Card or has mobile number and GPS of course.You will now be prompted to Approve sign in request, click "I can’t use my Microsoft Authenticator app right now.". To Stay signed in, and to reduce the number of times you are asked to sign in within 24 hours, click "Yes". If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update.Enter your " password" and click Sign In.Enter your " Seneca email address" and click Next.
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